{"id":935,"date":"2025-02-27T13:56:39","date_gmt":"2025-02-27T13:56:39","guid":{"rendered":"https:\/\/novaconteneur.com\/?page_id=935"},"modified":"2026-03-02T17:11:58","modified_gmt":"2026-03-02T17:11:58","slug":"politique-de-retour-et-de-remboursement","status":"publish","type":"page","link":"https:\/\/novaconteneur.com\/fr\/politique-de-retour-et-de-remboursement\/","title":{"rendered":"Politique de retour et de remboursement"},"content":{"rendered":"
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1. PR\u00c9AMBULE<\/strong><\/p>

La pr\u00e9sente politique de retour et de remboursement d\u00e9finit les conditions dans lesquelles Century accepte le retour des produits et traite les demandes de remboursement.<\/p>

2. CONDITIONS DE RETOUR<\/strong><\/p>

Le client dispose d\u2019un d\u00e9lai de 14 jours \u00e0 compter de la date de r\u00e9ception du produit pour exercer son droit de retour.<\/p>

Le retour est pris en charge par Century.<\/p>

Le produit retourn\u00e9 doit \u00eatre dans son \u00e9tat d\u2019origine, complet et sans modification ni alt\u00e9ration.<\/p>

Tout retour doit \u00eatre signal\u00e9 au pr\u00e9alable aupr\u00e8s de notre service client \u00e0 l\u2019adresse contact@novaconteneur.com afin d\u2019obtenir les instructions de retour.<\/p>

3. PROC\u00c9DURE DE RETOUR<\/strong><\/p>

– Demande de retour : Le client doit contacter le service client en pr\u00e9cisant son num\u00e9ro de commande et le motif du retour.<\/p>

– Validation de la demande : Apr\u00e8s v\u00e9rification, un accord de retour sera communiqu\u00e9 au client avec les modalit\u00e9s de prise en charge.<\/p>

– Organisation du retour : Century organisera la r\u00e9cup\u00e9ration du produit dans les meilleurs d\u00e9lais.<\/p>

– R\u00e9ception et contr\u00f4le : Une fois le produit re\u00e7u, un contr\u00f4le sera effectu\u00e9 pour s\u2019assurer de son \u00e9tat conforme aux conditions de retour.<\/p>

4. REMBOURSEMENT<\/strong><\/p>

D\u00e8s approbation de la demande de remboursement, le remboursement sera effectu\u00e9 imm\u00e9diatement sur le compte bancaire du client.<\/p>

Le remboursement couvre l\u2019int\u00e9gralit\u00e9 du montant pay\u00e9 pour le produit retourn\u00e9.<\/p>

Un e-mail de confirmation sera envoy\u00e9 une fois le remboursement effectu\u00e9.<\/p>

5. PRODUITS NON \u00c9LIGIBLES AU RETOUR<\/strong><\/p>

Les retours ne seront pas accept\u00e9s dans les cas suivants :<\/p>

– Produits endommag\u00e9s apr\u00e8s livraison par une mauvaise manipulation du client.<\/p>

– Conteneurs ayant subi des modifications ou des transformations apr\u00e8s r\u00e9ception.<\/p>

6. SERVICE CLIENT<\/strong><\/p>

Pour toute question relative aux retours et remboursements, vous pouvez contacter notre service client :<\/p>

E-mail : contact@novaconteneur.com<\/p>

T\u00e9l\u00e9phone : 06 44 67 68 51<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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1. PR\u00c9AMBULE La pr\u00e9sente politique de retour et de remboursement d\u00e9finit les conditions dans lesquelles Century accepte le retour des produits et traite les demandes de remboursement. 2. CONDITIONS DE RETOUR Le client dispose d\u2019un d\u00e9lai de 14 jours \u00e0 compter de la date de r\u00e9ception du produit pour exercer son droit de retour. Le […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"class_list":["post-935","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nPolitique de retour et de remboursement - novaconteneur.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/novaconteneur.com\/fr\/politique-de-retour-et-de-remboursement\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politique de retour et de remboursement\" \/>\n<meta property=\"og:description\" content=\"1. PR\u00c9AMBULE La pr\u00e9sente politique de retour et de remboursement d\u00e9finit les conditions dans lesquelles Century accepte le retour des produits et traite les demandes de remboursement. 2. CONDITIONS DE RETOUR Le client dispose d\u2019un d\u00e9lai de 14 jours \u00e0 compter de la date de r\u00e9ception du produit pour exercer son droit de retour. 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